FAQ

01.Frequently Asked Questions.

General Information

Q1. What types of products do you manufacture?

We offer a comprehensive range of door locks, architectural hardware, and Industrial Canopy locks — including Penta Bolt, Quad Bolt, Tri Bolt, Mortice Locks, Rim Locks, and Push Latch Locks — engineered for strength, safety, and long-lasting performance.

Q2. Where are your products made?

All our products are proudly manufactured in our own unit which is in Aligarh, with stringent quality control and precision engineering.

Q3. Do you offer customized locking solutions?

Yes. We can develop custom locking systems, key profiles, or finishes based on client specifications, especially for large or OEM orders.

Product & Technical Queries

Q4. Are your locks suitable for all types of doors?

Yes. Our locks are designed for compatibility with both wooden and metal doors, with fitting instructions provided for proper installation.

Q5. What materials are used in your locks?

We use premium base metals and rust-resistant finishes to ensure durability, smooth operation, and long-term reliability.

Q6. How do you ensure product quality?

Every lock undergoes rigorous testing and inspection — including cycle testing and strength assessment — to meet our performance standards.

Ordering & Distribution

Q7. How can I place an order?

You can reach us directly through our Contact Us page, email, or by calling our sales team. We will assist you with product selection, pricing, and logistics.

Q8. Do you supply to dealers, distributors, or bulk buyers?

Yes. We partner with dealers, distributors, and project clients across India and overseas. Please contact us for business collaboration.

After-Sales & Support

Q9. Do your products come with a warranty?

Yes. All our locks are covered under a standard manufacturer warranty for material and functional defects under normal usage.

Q10. How can I reach your customer support team?

Please fill out our online contact form or email us directly — our team typically responds within 24–48 hours.

Export & International Queries

Q11. Do you export your products internationally?

Yes. We export to several countries across the Middle East, Africa, and other regions, meeting global standards in packaging and certification.